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How long will it take for my package to ship?Here at Pro Survival, we offer FREE guaranteed 3-5 business day shipping with each order with no minimum price. But, please allow us 24 hours for your order to be processed. If your package has not been delivered within 3-5 business days, we will give you 15% off your next order no questions asked.
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How often does Pro Survival send out Promotional Emails?Pro Survival sends out at least one promotional email monthly. But, the higher the plan you are on, the more you will receive. If you are on the Basic plan, you will receive one promotional email monthly. If you are on the Silver plan, you will receive four promotional emails monthly. If you are on the Gold plan, you will receive eight promotional emails monthly. Finally, if you are the VIP plan, you will receive ten per month.
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What if my product(s) is damaged during shipping?If your product is damaged during shipping, we will gladly replace your product. If you choose to fully return your product(s) we will give you a full refund and 50% off on your next order. Here at Pro Survival, we are driven by customer satifcation and we want to make sure you are fully satified with our products. To inform us that your product(s) is damaged, please fill out the RMA form. Please allow us 24 to 48 hours to process your request. If any questions should rise during this process, please do not hesitate to contact us. We are here to help!
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How do I become a Stockist?To become a stockist of Pro Survival products, you will have to submit an application. But, becoming a stockist is a big responsibilty. Below are the steps to become a stockist of our products... fill out and submit the application pay the non-refundable application fee of $25 wait 3-5 business days for your application to be processed if you get approved, you must make a monthly minimum order of $150 excluding exclusive discount offer of 45% off! if you do not get approved, you can resubmit an application but you will not be required to repay the application fee
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Why should I purchase products from Pro Survival?You should purchase products from Pro Survival because we use top of the line material for all of our products. Unlike most of our competators, each and everyone of our products are made in the United States. Making it a guaranteed it will last a lifetime!
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What if I don't see a Product I Want to Buy?If you don't see a product you wish to purchase, simply go to our contact page and request it. After you request it, please be patient and allow us up to 72 hours to process your request. If and once we approve of the request and post it on our webstie, we will notify you via email alerting you that the product is not available for purchase.
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